Family Support Lead - North and North East Scotland

We’re recruiting for a Family Support Lead – North and North East Scotland

The role

You will be delivering our mission to give everyone the chance to feel unstoppable. As Family Support Lead covering the North and North East of Scotland you will be delivering vital support to families affected by spina bifida and hydrocephalus.

You will be the person who will empower them to reach their potential, offering one-to-one support and coordinating chances for people to get together, make friends and build their support network.

You will be the person that raises awareness of spina bifida and hydrocephalus within the community and with service providers to ensure that no one affected by our conditions feels alone.

We are looking for someone based in the North East of Scotland. Occasional travel will be required to the Highlands.

What Spina Bifida Hydrocephalus Scotland can offer you

 Flexibility – We offer flexible working, including the opportunity to work from home or around caring responsibilities.

Supportive colleagues supporting you to express yourself - Staff scored SBH Scotland 8 out of 10 for being supportive in taking risks with new ideas.

We also offer: Workplace pension scheme, salary sacrifice scheme, death in service benefit, childcare voucher scheme, 30 days annual leave entitlement and 4 days Public Holidays.   

 Role reports to: CEO

Place of Work: Home-based

Working Hours: 15 hours per week. The role will necessitate working some hours outside normal office hours, including evenings and weekends, to deliver our social groups.

Salary: £11,868 (£27,694 pro rata)

Closing date: Monday 6th October at 9am

Proposed interview date: Thursday 16th October

 

Key duties and responsibilities:

 To be as unstoppable as the people we support.

• To coordinate the delivery of engaging social groups for our children, young people, adults and their carers.
• To provide one to one support to people with spina bifida and hydrocephalus and their families – offering specialist information and advice.
• To work with families and people with spina bifida and hydrocephalus to help them advocate for services and support.  

 To be a team player who unifies people around our cause.

• To liaise and work in partnership with other statutory and voluntary organisations to respond to and develop resources to meet the needs of service users.
• To manage and motivate a small team of sessional workers and recruit volunteers.
• To work with fundraising and communications colleagues in identifying stories that can promote the work of the charity and motivate our service users, supporters and staff.  

A commitment to continuous learning and improvement.

• To provide regular analysis of the service’s impact.
• To ensure that reporting and recording of all service user intervention is accurate, up to date and secure.
• To gather data and feedback to learn from failures and apply learning to improve processes and service delivery.
• To ensure all Safeguarding disclosures and regular updates are notified and recorded as per current SBH Scotland guidelines.

 

To apply please submit your CV and a Cover Letter outlining your experience, why you are interested in this role, and how you meet the skills and experience outlined above. Email us.